Selective Outsourcing |
scIT Services' selective outsourcing offers you maximum flexibility in employing external support resources as well as the high quality know how of our IT experts: You work with your own administrators who take care of the daily system administration. If your administrative demands rise, simply supplement your employees with members of our service. That way, you are ready to master all situations while at the same time being able to maintain ideal overall costs for the operation of your IT environment.
What we can do for you
Dynamically and cost-effectively expand the know how of your team members with our staff at your side. Our selective outsourcing service opens flexible access to our pool of experts for you. In addition, our staff can relieve the workload of your IT personnel, flexibly help out in case of manpower shortage or serve as backup for your own service team. Your IT coordinators draw the required resources either from a defined pool of hours or from projects with fixed pricing. Thus, you have the possibility to employ the highly qualified and experienced members of our scIT Services staff in a reliable and at the same time flexible framework.
Our approach
To initiate an cooperation, we develop a concept together with you. This concept specifies in detail, which tasks will be taken care of by scIT Services. Furthermore, it defines the interfaces to your local administrators and to your IT management. The kick-off for our service activities usually takes place in the form of pilot projects. These help to get to know each other. In the next phase, we elaborate on the concept for a long term cooperation with you. Our flexible support contracts define the pool of hours that will be at your disposal.
Cooperation
On a day to day basis, we work together with the contact persons designated in the cooperation framework that we developed jointly with you. These contact persons usually include your administrators, your IT management and sometimes your team leaders. They decide how to utilize scIT Services for specific projects or to implement wishes that their users have. In regular meetings, we discuss the development of our joint cooperation.
